Tetyana Kernychna
Articles
Recent activity by Tetyana Kernychna
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Using Corporate Travel Discounts
Applying Your Corporate Discount Corporate discounts are an essential tool for ensuring cost-effective travel arrangements for employees. Here's how to ensure you're getting the most out of them:...
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Understanding Cancellation Policies for Corporate Travel
Company Travel Policy for Cancellations Navigating cancellations requires knowledge of your company's policies to avoid unforeseen fees: Flight and Hotel Cancellations: Your company's travel polic...
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Accessing Your Subscription
Knowing how to navigate and access your subscription is key to making the most of our service. Whether you're a first-time subscriber or a seasoned user, understanding how to manage your subscripti...
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How to Change Your Subscription Plans
Under evolving circumstances, your needs may change. Therefore, we have streamlined the process of adjusting your subscription plan to be effortless and convenient. This manual will guide you thr...
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What do I do if I need to return something?
If you need to make a return use the submit a request button above our reach out to us at support@zenshop.com and our team can assist you. You can also include images and video.
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